Public accessibility assessment

Accessibility issues detected on lifelock.norton.com

Evolize inspected 5 public pages on lifelock.norton.com and detected 160 automatically identifiable accessibility findings.

160Findings detected

11WCAG criteria affected

5Pages inspected

20 Aug 2026Assessment date

Highest detected severity: Critical · 12 high-priority findings · 100% inspected-page coverage

Most widespread issueText has insufficient colour contrastDetected on 5 inspected pages

Most affected page/products91 findings detected

Most represented WCAG criterionWCAG 1.4.3 — Contrast (Minimum)118 detected findings

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01 · Accessibility summary

Evolize inspected 5 public pages on lifelock.norton.com and detected 160 accessibility findings. The most widespread issue was "Text has insufficient colour contrast", detected on 5 inspected pages. The most affected inspected page was "/products", where 91 findings were detected. The assessment identified findings mapped to 11 WCAG success criterions. The sections below prioritize the broadest issues and provide technical evidence for each detected finding.

02 · Start here

These findings combine the highest severity and broadest reach detected during this assessment.

Critical
Links lack accessible text
WCAG 2.4.4 (A) · 1 inspected page · 8 instances
Why this matters
Links expose no accessible name, so their destination is unknown to screen reader users.
Recommended action
This link exposes no accessible text. Add visible text that identifies its destination, or remove the link if it serves no purpose. For an icon-only link, provide an aria-label describing where it goes. The link points to /learn/identity-theft-resources/how-to-prevent-identity-theft.
View technical evidence →
High
Hidden elements can still receive keyboard focus
WCAG 2.4.3 (A) · 4 inspected pages · 64 instances
Why this matters
An element is not visible but remains in the tab order, so a sighted keyboard user loses track of focus when it lands there.
Recommended action
Keep this element out of the tab order while its containing region is hidden — remove it from focus (for example tabindex="-1"), or apply the inert attribute to the hidden container where supported. Restore normal focusability when the region becomes visible.
View technical evidence →
High
Hidden elements can still receive keyboard focus
WCAG 2.4.3 (A) · 4 inspected pages · 16 instances
Why this matters
An element is not visible but remains in the tab order, so a sighted keyboard user loses track of focus when it lands there.
Recommended action
To fix this issue, ensure that the 'Back to Previous Screen' button is either removed from the tab order when it's not visible or made visible when it receives focus. This can be achieved by adding a 'display: none' or 'visibility: hidden' CSS style when the button is not intended to be interacted with, or by using JavaScript to dynamically update the button's visibility and focusability based on its state.
View technical evidence →
High
Elements must only use permitted ARIA attributes
WCAG 4.1.2 (A) · 4 inspected pages · 8 instances
Why this matters
Elements must only use permitted ARIA attributes
Recommended action
Review the ARIA attributes used on the navigation element and ensure that only permitted attributes are used. Check the WAI-ARIA specification for the allowed attributes for the navigation role.
View technical evidence →
High
Elements must only use permitted ARIA attributes
WCAG 4.1.2 (A) · 4 inspected pages · 8 instances
Why this matters
Elements must only use permitted ARIA attributes
Recommended action
Review the usage of ARIA attributes in the footer element. Ensure that only permitted ARIA attributes are used. In this case, the aria-label attribute is used, which is permitted. However, it's essential to verify that the attribute is used correctly and provides a clear and concise description of the footer element.
View technical evidence →

03 · WCAG criteria affected

Criterion	Name	Level	Findings	Pages	Reach
1.4.3	Contrast (Minimum)	AA	118	5	5 / 5
2.5.8	Target Size (Minimum)	AA	15	5	5 / 5
4.1.2	Name, Role, Value	A	10	5	5 / 5
2.4.3	Focus Order	A	6	5	5 / 5
1.1.1	Non-text Content	A	2	3	3 / 5
1.3.1	Info and Relationships	A	2	4	4 / 5
2.1.1	Keyboard	A	2	3	3 / 5
3.3.2	Labels or Instructions	A	2	1	1 / 5
1.2.2	Captions (Prerecorded)	A	1	1	1 / 5
2.4.1	Bypass Blocks	A	1	5	5 / 5
2.4.4	Link Purpose (In Context)	A	1	1	1 / 5

Absence of a criterion here does not indicate conformance with it — only that no automatically detectable issue was found for it.

04 · All detected findings

Critical

Links lack accessible text

WCAG 2.4.4 (A)8 instances1 inspected page

Links expose no accessible name, so their destination is unknown to screen reader users.

Why it matters

Links expose no accessible name, so their destination is unknown to screen reader users.

Recommended correction

This link exposes no accessible text. Add visible text that identifies its destination, or remove the link if it serves no purpose. For an icon-only link, provide an aria-label describing where it goes. The link points to /learn/identity-theft-resources/how-to-prevent-identity-theft.

View 8 affected elements

Component · Ref FBSQ12

Affected pagehttps://lifelock.norton.com/

Element.articles__item:nth-child(1) > .articles__card.articles__layout[data-layout-sm="rl"] > .articles__card-hit

Markup

<a class="articles__card-hit" href="/learn/identity-theft-resources/how-to-prevent-identity-theft" tabindex="-1" data-analytic-click="lifelockcom_rebrand_article_19_ways_to_prevent_identity_theft" data-inid="lifelockcom-home_list_how-to-prevent-identity-theft"></a>

High

Elements must only use permitted ARIA attributes

WCAG 4.1.2 (A)28 instances5 inspected pages

Elements must only use permitted ARIA attributes

Why it matters

Elements must only use permitted ARIA attributes

Recommended correction

Review the usage of ARIA attributes in the footer element. Ensure that only permitted ARIA attributes are used. In this case, the aria-label attribute is used, which is permitted. However, it's essential to verify that the attribute is used correctly and provides a clear and concise description of the footer element.

View 28 affected elements

Component · Ref M657YN

Affected pagehttps://lifelock.norton.com/learn/identity-theft-resources/account-takeover

Elementfooter

Accessible nameFooter

Markup

<footer class="c-footerreskin c-footll__container l-container--fullwidth" aria-label="Footer">

Affected pages/learn/identity-theft-resources/account-takeover /about/contact /products /learn/fraud/account-services-scam-call

Component · Ref ADFKGI

Affected pagehttps://lifelock.norton.com/learn/identity-theft-resources/account-takeover

Element.navbar

Accessible namePrimary navigation

Markup

<header class="navbar" aria-label="Primary navigation" data-menu-open="false">

Affected pages/learn/identity-theft-resources/account-takeover /about/contact /products /learn/fraud/account-services-scam-call

Component · Ref FLQU68

Affected pagehttps://lifelock.norton.com/learn/identity-theft-resources/account-takeover

Element.cmp-breadcrumb

Accessible nameBreadcrumb

Markup

<div class="cmp-breadcrumb cmp-breadcrumb-with-sec-nav cmp-breadcrumb__has-sec-nav" aria-label="Breadcrumb">

Affected pages/learn/identity-theft-resources/account-takeover /learn/fraud/account-services-scam-call

Component · Ref L6S21E

Affected pagehttps://lifelock.norton.com/

Element.awards__marquee

Accessible nameAwards and recognition

Markup

<div class="awards__marquee is-full-bleed" data-pause-on-hover="true" aria-label="Awards and recognition">

Component · Ref HSC127

Affected pagehttps://lifelock.norton.com/

Element.value-proposition__list

Accessible nameValue proposition items

Markup

<div class="value-proposition__list" aria-label="Value proposition items">

Component · Ref MD0A3J

Affected pagehttps://lifelock.norton.com/

Element.awards

Accessible nameMillions of people trust LifeLock

Markup

<div class="awards block is-full-bleed" data-block-name="awards" data-block-status="loaded" aria-labelledby="awards-title-1">

Component · Ref QDOHVE

Affected pagehttps://lifelock.norton.com/about/contact

Element.cmp-breadcrumb

Accessible nameBreadcrumb

Markup

<div class="cmp-breadcrumb" aria-label="Breadcrumb">

High

Text has insufficient colour contrast

WCAG 1.4.3 (AA)548 instances5 inspected pages

Text and background colours do not meet the minimum contrast ratio, reducing legibility.

Why it matters

Text and background colours do not meet the minimum contrast ratio, reducing legibility.

Recommended correction

To improve accessibility, consider adjusting the color scheme of the text and background to meet the minimum contrast ratio thresholds as defined in WCAG 2.1 SC 1.4.3. This can be achieved by using a color contrast analyzer tool to select colors with sufficient contrast. Ensure that the colors used for the text and background have a contrast ratio of at least 4.5:1 for normal text and 7:1 for larger text (18pt or 14pt bold).

View 548 affected elements

Component · Ref NQU0WD

Affected pagehttps://lifelock.norton.com/learn/identity-theft-resources/account-takeover

Element.glide__slide--active > .cmp-list__container__content > .cmp-list__content__tag[href$="data-breaches"]

Accessible nameData Breaches

Markup

<a class="cmp-list__content__tag" href="/learn/data-breaches" data-inid="lifelock-blog_identity-theft-resources_account-takeover_list_data-breaches" data-href-inid="https://lifelock.norton.com/learn/data-breaches?inid=lifelock-blog_identity-theft-resources_account-takeover_list_data-breaches">

Affected pages/learn/identity-theft-resources/account-takeover /products /learn/fraud/account-services-scam-call

Component · Ref LH8XN7

Affected pagehttps://lifelock.norton.com/learn/identity-theft-resources/account-takeover

Element.cmp-list__container:nth-child(6) > .cmp-list__container__content > .cmp-list__content__tag[href$="data-breaches"]

Accessible nameData Breaches

Markup

<a class="cmp-list__content__tag" href="/learn/data-breaches" data-inid="lifelock-blog_identity-theft-resources_account-takeover_list_data-breaches" data-href-inid="https://lifelock.norton.com/learn/data-breaches?inid=lifelock-blog_identity-theft-resources_account-takeover_list_data-breaches">

Affected pages/learn/identity-theft-resources/account-takeover /products /learn/fraud/account-services-scam-call

Component · Ref LOZLB2

Affected pagehttps://lifelock.norton.com/learn/identity-theft-resources/account-takeover

Elementa[href$="editorial-policy"]

Accessible nameEditorial Policy

Markup

<a title="https://lifelock.norton.com/learn/editorial-policy" href="/learn/editorial-policy">Editorial Policy</a>

Affected pages/ /learn/identity-theft-resources/account-takeover /learn/fraud/account-services-scam-call

Component · Ref RICSIU

Affected pagehttps://lifelock.norton.com/about/contact

Element#cheqMini__text

Accessible nameThis site uses cookies

Markup

<div id="cheqMini__text" data-translate="MINI__description">This site uses cookies <a href="https://us.norton.com/privacy/cookies-and-analytics" target="_blank" rel="noopener noreferrer" aria-label="Learn more about cookie policy"></a> </div>

Affected pages/ /learn/identity-theft-resources/account-takeover /about/contact /products /learn/fraud/account-services-scam-call

Component · Ref 2KV7QT

Affected pagehttps://lifelock.norton.com/about/contact

Element#ensAcceptAllConsent

Accessible nameAccept

Markup

<button id="ensAcceptAllConsent" class="cheqMini__btn--primary" data-translate="MINI__button_accept">Accept</button>

Affected pages/ /learn/identity-theft-resources/account-takeover /about/contact /products /learn/fraud/account-services-scam-call

Component · Ref S58J88

Affected pagehttps://lifelock.norton.com/learn/identity-theft-resources/account-takeover

Element.c-article__author-container-content-author-title

Accessible nameStaff Social Media Marketing Manager

Markup

<div class="c-article__author-container-content-author-title">
                                    Staff Social Media Marketing Manager
                                </div>

Affected pages/learn/identity-theft-resources/account-takeover /learn/fraud/account-services-scam-call

Component · Ref N4LFC3

Affected pagehttps://lifelock.norton.com/

Element

.comparison-chart__plan--teal > .comparison-chart__summary > .comparison-chart__pricing > .comparison-chart__price--annual.comparison-chart__price > .comparison-chart__price-conditions[data-price-conditions="~has-promo~ or ~default~"][data-active-price-condition="default"] > .comparison-chart__price-variant--default.comparison-chart__price-variant[data-for-price-condition="default"] > .comparison-chart__price-pay-today

Accessible namePay $199.99 today

Markup

<div class="comparison-chart__price-pay-today">Pay <span class="dp-currency">$</span><span class="dp-element dp-element--today" data-dp-sku="21478961" data-dp-price-list="PP_US_NCOM_US" data-dp-field="today" data-dp-format="value">199.99</span> today</div>

Component · Ref 0L5YQ4

Affected pagehttps://lifelock.norton.com/products

Element.pd-product-1-item-0 > .list-feature-divider > ul > .c-productpanelaccordion__fade:nth-child(3)

Accessible nameScam Reimbursement7

Markup

<li class="c-productpanelaccordion__fade" style="min-height: 42px;">Scam Reimbursement<sup>7</sup></li>

Component · Ref BLIV4X

Affected pagehttps://lifelock.norton.com/

Element

.comparison-chart__price-variant--default.comparison-chart__price-variant[data-for-price-condition="default"] > .comparison-chart__price-pay-today > .dp-element--today[data-dp-sku="21478916"][data-dp-field="today"]

Accessible name124.99

Markup

<span class="dp-element dp-element--today" data-dp-sku="21478916" data-dp-price-list="PP_US_NCOM_US" data-dp-field="today" data-dp-format="value">124.99</span>

Component · Ref ILBTB5

Affected pagehttps://lifelock.norton.com/products

Element.pd-product-1-item-2 > .list-feature-divider > ul > .c-productpanelaccordion__fade:nth-child(4)

Accessible nameUtility Account Alerts

Markup

<li class="c-productpanelaccordion__fade" style="min-height: 42px;">Utility Account Alerts</li>

Component · Ref HCFD7L

Affected pagehttps://lifelock.norton.com/

Elementarticle[data-plan-index="0"] > .comparison-chart__summary > .comparison-chart__positioning

Accessible nameBest for people with checking and credit accounts.

Markup

<p class="comparison-chart__positioning" style="min-height: 44px;">Best for people with checking and credit accounts.</p>

Component · Ref 1113WN

Affected pagehttps://lifelock.norton.com/products

Element.c-productpanelaccordion__fade-text:nth-child(2)

Accessible name3 Bureau Annually

Markup

<span class="c-productpanelaccordion__fade-text">3 Bureau Annually</span>

Component · Ref DXW67D

Affected pagehttps://lifelock.norton.com/learn/identity-theft-resources/account-takeover

Element.cmp-list__container:nth-child(7) > .cmp-list__container__content > .cmp-list__content__tag[href$="internet-security"]

Accessible nameInternet Security

Markup

<a class="cmp-list__content__t..." href="/learn/internet-secu..." data-inid="lifelock-blog_identi..." data-href-inid="https://lifelock.nor...">

Component · Ref G6ZRNL

Affected pagehttps://lifelock.norton.com/products

Element.pd-product-1-item-4 > .list-feature-divider > ul > .c-productpanelaccordion__fade

Accessible nameIdentity Consultation

Markup

<li class="c-productpanelaccordion__fade" style="min-height: 42px;">Identity Consultation</li>

Component · Ref 0AA610

Affected pagehttps://lifelock.norton.com/

Element

.comparison-chart__plan--teal > .comparison-chart__summary > .comparison-chart__pricing > .comparison-chart__price--annual.comparison-chart__price > .comparison-chart__price-conditions[data-price-conditions="~has-promo~ or ~default~"][data-active-price-condition="default"] > .comparison-chart__price-variant--default.comparison-chart__price-variant[data-for-price-condition="default"] > .comparison-chart__price-value > .dp-suffix

Accessible name/ mo

Markup

<span class="dp-suffix">/ mo</span>

Component · Ref OUSHRP

Affected pagehttps://lifelock.norton.com/

Element#vp-47fba20f-panel-1 > .value-proposition__content > .value-proposition__kicker > .value-proposition__eyebrow

Accessible nameProactive protection

Markup

<span class="value-proposition__eyebrow">Proactive protection</span>

Component · Ref FFUXO

Affected pagehttps://lifelock.norton.com/learn/fraud/account-services-scam-call

Element.cmp-text.default-list > p > a[rel="noopener noreferrer"][target="_blank"]

Accessible nameFair Debt Collection Practices Act

Markup

<a href="https://www.ftc.gov/legal-library/browse/rules/fair-debt-collection-practices-act-text" target="_blank" rel="noopener noreferrer">Fair Debt Collection Practices Act</a>

Component · Ref 7HSNCA

Affected pagehttps://lifelock.norton.com/

Element

article[data-plan-index="0"] > .comparison-chart__summary > .comparison-chart__pricing > .comparison-chart__price--annual.comparison-chart__price > .comparison-chart__price-conditions[data-price-conditions="~has-promo~ or ~default~"][data-active-price-condition="default"] > .comparison-chart__price-variant--default.comparison-chart__price-variant[data-for-price-condition="default"] > .comparison-chart__price-value > .dp-suffix

Accessible name/ mo

Markup

<span class="dp-suffix">/ mo</span>

Component · Ref MKA6B1

Affected pagehttps://lifelock.norton.com/

Element

article[data-plan-index="0"] > .comparison-chart__summary > .comparison-chart__pricing > .comparison-chart__price--annual.comparison-chart__price > .comparison-chart__price-conditions[data-price-conditions="~has-promo~ or ~default~"][data-active-price-condition="default"] > .comparison-chart__price-variant--default.comparison-chart__price-variant[data-for-price-condition="default"] > .comparison-chart__price-pay-today

Accessible namePay $124.99 today

Markup

<div class="comparison-chart__price-pay-today">Pay <span class="dp-currency">$</span><span class="dp-element dp-element--today" data-dp-sku="21478916" data-dp-price-list="PP_US_NCOM_US" data-dp-field="today" data-dp-format="value">124.99</span> today</div>

Component · Ref ONMQBT

Affected pagehttps://lifelock.norton.com/products

Elementlabel[for="prodpanel-plan-1-1"] > .left > .save

Accessible name16% OFF*

Markup

<span class="save">
                        
                             <span class="dp__pp_discount dp__updated" data-discount-type="Percentage" data-mep-discount="true">16%</span> OFF*
                        
                        
                    </span>

Component · Ref 1CTRRX

Affected pagehttps://lifelock.norton.com/learn/identity-theft-resources/account-takeover

Element

.cmp-list__container:nth-child(8) > .cmp-list__container__content > .cmp-list__content-wrapper__info-time > .cmp-list__content-wrapper__info-time-dot

Accessible name·

Markup

<span class="cmp-list__content-wrapper__info-time-dot">·</span>

Affected pages/learn/identity-theft-resources/account-takeover /products /learn/fraud/account-services-scam-call

Component · Ref WSSQCJ

Affected pagehttps://lifelock.norton.com/learn/identity-theft-resources/account-takeover

Element

.cmp-list__container:nth-child(8) > .cmp-list__container__content > .cmp-list__content-wrapper__info-time > span:nth-child(3)

Accessible name6 min read

Markup

<span>6 min read</span>

Affected pages/learn/identity-theft-resources/account-takeover /products /learn/fraud/account-services-scam-call

Component · Ref VYEROL

Affected pagehttps://lifelock.norton.com/learn/identity-theft-resources/account-takeover

Element

.cmp-list__container:nth-child(8) > .cmp-list__container__content > .cmp-list__content-wrapper__info-time > .cmp-list__content-wrapper__info-date

Accessible nameAugust 21, 2024

Markup

<span class="cmp-list__content-wrapper__info-date"> August 21, 2024 </span>

Affected pages/learn/identity-theft-resources/account-takeover /products /learn/fraud/account-services-scam-call

Component · Ref 33GBTR

Affected pagehttps://lifelock.norton.com/learn/identity-theft-resources/account-takeover

Elementa[data-linklocation="hero-button"] > span

Accessible nameGet LifeLock Total

Markup

<span>Get LifeLock Total</span>

Affected pages/ /learn/identity-theft-resources/account-takeover /learn/fraud/account-services-scam-call

Component · Ref RV6GLA

Affected pagehttps://lifelock.norton.com/learn/identity-theft-resources/account-takeover

Element

.cmp-list__container:nth-child(8) > .cmp-list__container__content > .cmp-list__content__title > .cmp-list__container__content__title

Accessible nameA guide to protecting your personal information

Markup

<div class="cmp-list__container__content__title">A guide to protecting your personal information</div>

Affected pages/learn/identity-theft-resources/account-takeover /products /learn/fraud/account-services-scam-call

Component · Ref 9C2RT6

Affected pagehttps://lifelock.norton.com/products

Element.pd-product-2-item-2 > .list-feature-divider > ul > .c-productpanelaccordion__fade:nth-child(7)

Accessible name401K/Investment Account Alerts

Markup

<li class="c-productpanelaccordion__fade" style="min-height: 42px;">401K/Investment Account Alerts</li>

Component · Ref MG48QT

Affected pagehttps://lifelock.norton.com/products

Elementdiv[data-target=".pd-product-1-item-0"] > .pd-details-banner-text.pd-details-banner-text-open

Accessible nameFraud Protection & Recovery

Markup

<button class="pd-details-banner-text pd-details-banner-text-open" style="min-height: 26px;">Fraud Protection &amp; Recovery</button>

Component · Ref HEZGRE

Affected pagehttps://lifelock.norton.com/products

Element

.pd-product-2-item-2 > .list-feature-divider > ul > li:nth-child(6) > .c-productpanelaccordion__bigger-line-height > .c-productpanelaccordion__fade-text

Accessible name1 Bureau Daily

Markup

<span class="c-productpanelaccordion__fade-text">1 Bureau Daily</span>

Component · Ref 2EV5CN

Affected pagehttps://lifelock.norton.com/products

Element.pd-product-2-item-4 > .list-feature-divider > ul > .c-productpanelaccordion__fade

Accessible nameIdentity Consultation

Markup

<li class="c-productpanelaccordion__fade" style="min-height: 42px;">Identity Consultation</li>

Component · Ref IGVXH3

Affected pagehttps://lifelock.norton.com/learn/identity-theft-resources/account-takeover

Element.c-trustpilot__review-comment

Accessible nameExcellent

Markup

<span class="c-trustpilot__review-comment">Excellent</span>

Affected pages/learn/identity-theft-resources/account-takeover /learn/fraud/account-services-scam-call

Component · Ref H4ICI6

Affected pagehttps://lifelock.norton.com/learn/identity-theft-resources/account-takeover

Element.c-trustpilot__reviews-text

Accessible namereviews on

Markup

<span class="c-trustpilot__reviews-text"> reviews on</span>

Affected pages/learn/identity-theft-resources/account-takeover /learn/fraud/account-services-scam-call

Component · Ref R0B7EH

Affected pagehttps://lifelock.norton.com/learn/identity-theft-resources/account-takeover

Element.c-article__summary-text > p

Accessible nameAccount takeovers can lead to identity theft, financial loss, and sensitive data leaks. Learn more about account takeover attacks, how hackers hijack accounts, and tips to protect yourself. Also, discover how LifeLock Total can help safeguard against identity theft.

Markup

<p>Account takeovers can lead to identity theft, financial loss, and sensitive data leaks. Learn more about account takeover attacks, how hackers hijack accounts, and tips to protect yourself. Also, discover how LifeLock Total can help safeguard against identity theft.</p>

Affected pages/learn/identity-theft-resources/account-takeover /learn/fraud/account-services-scam-call

Component · Ref 8EHH28

Affected pagehttps://lifelock.norton.com/learn/identity-theft-resources/account-takeover

Element.c-trustpilot__trust-reviews-bold

Accessible name16314

Markup

<span class="c-trustpilot__trust-reviews-bold">16314</span>

Affected pages/learn/identity-theft-resources/account-takeover /learn/fraud/account-services-scam-call

Component · Ref AUEQQO

Affected pagehttps://lifelock.norton.com/learn/identity-theft-resources/account-takeover

Elementh1

Accessible nameAccount takeover attacks (ATO) and prevention tips

Markup

<h1 class="c-article__title">Account takeover attacks (ATO) and prevention tips </h1>

Affected pages/learn/identity-theft-resources/account-takeover /learn/fraud/account-services-scam-call

Component · Ref CYNZTX

Affected pagehttps://lifelock.norton.com/products

Element

label[for="prodpanel-plan-1-1"] > .right.radio > span[data-for-price-condition="sl==ar"] > .radio-sl-ar-line1 > .dp__pp_effective.dp__updated

Accessible name10.42

Markup

<span class="dp__pp_effective dp__updated">10.42</span>

Component · Ref 6SGMWV

Affected pagehttps://lifelock.norton.com/products

Element

div[data-num-of-products-pertab="3"] > .prodpanel-2-up.l-container.container > .plan-dropdown-container.container > .plan-dropdown-cards.cta-slider > .plan-dropdown-card-wrapper[data-card-index="1"] > .plan-dropdown-card-back > .plan-dropdown-card.product > .plan-dropdown-header > .product-subtitle-area > .product-positioning

Accessible nameBest for people who want the powerful protection for everything they do online.

Markup

<div class="product-positioning">Best for people who want the powerful protection for everything they do online.</div>

Component · Ref JIGWOX

Affected pagehttps://lifelock.norton.com/

Element.pdes__optin-label > p

Accessible nameOpt-in to receive notifications on data breaches and info on scams and breaches.

Markup

<p>Opt-in to receive notifications on data breaches and info on scams and breaches.</p>

Component · Ref PNLRON

Affected pagehttps://lifelock.norton.com/

Element

.articles__item:nth-child(1) > .articles__card.articles__layout[data-layout-sm="rl"] > .l-tmlayout__content > .l-tmlayout__text-section > .articles__card-text.l-tmlayout__text > .articles__card-text-bottom > .articles__read-time > .articles__read-time-label

Accessible name2 min read

Markup

<span class="articles__read-time-label">2 min read</span>

Component · Ref SHZDNZ

Affected pagehttps://lifelock.norton.com/products

Element.pd-product-1-item-1 > .list-feature-divider > ul > li:nth-child(1) > b

Accessible nameNEW

Markup

<b>NEW</b>

Component · Ref 8Z8B0P

Affected pagehttps://lifelock.norton.com/products

Element.c-productpanelaccordion__fade:nth-child(3) > sup

Accessible name7

Markup

<sup>7</sup>

Component · Ref 7URM5M

Affected pagehttps://lifelock.norton.com/products

Element

#bestProtection > .pb-24px.pb-md-32px.pt-lg-32px > .productpanel > .plan-dropdown-style.prodpanel.parbase > .prodpanel-2-up.l-container.container > .plan-dropdown-container.container > .plan-dropdown-cards.cta-slider > .plan-dropdown-card-wrapper[data-card-index="1"] > .plan-dropdown-card-front > .plan-dropdown-card.product > .plan-dropdown-features.features > ul > li:nth-child(3) > sup

Accessible name7

Markup

<sup>7</sup>

Component · Ref RRPJM3

Affected pagehttps://lifelock.norton.com/products

Element

#bestProtection > .pb-24px.pb-md-32px.pt-lg-32px > .productpanel > .plan-dropdown-style.prodpanel.parbase > .prodpanel-2-up.l-container.container > .plan-dropdown-container.container > .plan-dropdown-cards.cta-slider > .plan-dropdown-card-wrapper[data-card-index="1"] > .plan-dropdown-card-front > .plan-dropdown-card.product > .plan-dropdown-features.features > ul > li:nth-child(4) > .feature-secondary-text

Accessible name5 Accounts

Markup

<span class="feature-secondary-text">
5 Accounts</span>

Component · Ref 5OHTHH

Affected pagehttps://lifelock.norton.com/products

Element.pd-product-1-item-3 > .list-feature-divider > ul > li:nth-child(1) > sup

Accessible name8

Markup

<sup>8</sup>

Component · Ref UQGZAA

Affected pagehttps://lifelock.norton.com/

Element

.articles__item:nth-child(1) > .articles__card.articles__layout[data-layout-sm="rl"] > .l-tmlayout__content > .l-tmlayout__text-section > .articles__card-text.l-tmlayout__text > .articles__card-text-top > .articles__category

Accessible nameFraud protection

Markup

<p class="articles__category">Fraud protection</p>

Component · Ref 9XJRFZ

Affected pagehttps://lifelock.norton.com/products

Element.pd-product-1-item-3 > .list-feature-divider > ul > li:nth-child(1) > b

Accessible nameNEW

Markup

<b>NEW</b>

Component · Ref 0EPETI

Affected pagehttps://lifelock.norton.com/products

Element

#bestProtection > .pb-24px.pb-md-32px.pt-lg-32px > .productpanel > .plan-dropdown-style.prodpanel.parbase > .prodpanel-2-up.l-container.container > .plan-dropdown-container.container > .plan-dropdown-cards.cta-slider > .plan-dropdown-card-wrapper[data-card-index="1"] > .plan-dropdown-card-back > .plan-dropdown-card.product > .plan-dropdown-header > .product-tier

Accessible nameAdvanced

Markup

<div class="product-tier">Advanced</div>

Component · Ref CEBP34

Affected pagehttps://lifelock.norton.com/

Element#pdes-925414c5-scan-title

Accessible nameCheck if your personal information is at risk

Markup

<h2 class="pdes__scan-title" id="pdes-925414c5-scan-title">Check if your personal information is at risk</h2>

Component · Ref UCEX74

Affected pagehttps://lifelock.norton.com/products

Element

#bestProtection > .pb-24px.pb-md-32px.pt-lg-32px > .productpanel > .plan-dropdown-style.prodpanel.parbase > .prodpanel-2-up.l-container.container > .plan-dropdown-container.container > .plan-dropdown-cards.cta-slider > .plan-dropdown-card-wrapper[data-card-index="1"] > .plan-dropdown-card-front > .plan-dropdown-card.product > .plan-dropdown-features.features > ul > li:nth-child(1)

Accessible nameUp to $1.2M Reimbursement for identity theft, with up to $100K for Stolen Funds†††

Markup

<li style="min-height: 72px;">Up to $1.2M Reimbursement for identity theft, with up to $100K for Stolen Funds<sup>†††</sup></li>

Component · Ref NATSW0

Affected pagehttps://lifelock.norton.com/products

Element

#bestProtection > .pb-24px.pb-md-32px.pt-lg-32px > .productpanel > .plan-dropdown-style.prodpanel.parbase > .prodpanel-2-up.l-container.container > .plan-dropdown-container.container > .plan-dropdown-cards.cta-slider > .plan-dropdown-card-wrapper[data-card-index="1"] > .plan-dropdown-card-back > .plan-dropdown-card.product > .plan-dropdown-back-features > ul > li:nth-child(4) > .feature-secondary-text

Accessible name5 Accounts

Markup

<span class="feature-secondary-text">
5 Accounts</span>

Component · Ref F2W9KD

Affected pagehttps://lifelock.norton.com/products

Element.pd-product-1-item-2 > .list-feature-divider > ul > li:nth-child(2) > sup

Accessible name2

Markup

<sup>2</sup>

Component · Ref WEWQEA

Affected pagehttps://lifelock.norton.com/products

Element

.plan-dropdown-card-wrapper[data-card-index="1"] > .plan-dropdown-card-back > .plan-dropdown-card.product > .plan-dropdown-header > .product-name

Accessible nameNorton 360 with LifeLock

Markup

<div class="product-name">Norton 360 with LifeLock</div>

Component · Ref E1VDMH

Affected pagehttps://lifelock.norton.com/

Element

.articles__item:nth-child(1) > .articles__card.articles__layout[data-layout-sm="rl"] > .l-tmlayout__content > .l-tmlayout__text-section > .articles__card-text.l-tmlayout__text > .articles__card-text-bottom > .articles__card-title > .articles__card-link

Accessible name19 ways to prevent identity theft

Markup

<a class="articles__card-link" href="/learn/identity-theft-resources/how-to-prevent-identity-theft" data-analytic-click="lifelockcom_rebrand_article_19_ways_to_prevent_identity_theft" data-inid="lifelockcom-home_list_how-to-prevent-identity-theft">19 ways to prevent identity theft</a>

Component · Ref SFZLVH

Affected pagehttps://lifelock.norton.com/products

Element

div[data-num-of-products-pertab="3"] > .prodpanel-2-up.l-container.container > .plan-dropdown-container.container > .plan-dropdown-cards.cta-slider > .plan-dropdown-card-wrapper[data-card-index="1"] > .plan-dropdown-card-back > .plan-dropdown-card.product > .plan-dropdown-back-features > ul > li:nth-child(1)

Accessible nameUp to $1.05M Reimbursement for identity theft, with up to $25K for Stolen Funds†††

Markup

<li style="min-height: 72px;">Up to $1.05M Reimbursement for identity theft, with up to $25K for Stolen Funds<sup>†††</sup></li>

Component · Ref 8GJ0JU

Affected pagehttps://lifelock.norton.com/products

Elementlabel[for="prodpanel-plan-2-1"] > .right.radio > .dp__pp_sale_container > .dp__pp_sale.dp__updated

Accessible name12.49

Markup

<span class="dp__pp_sale dp__updated">12.49</span>

Component · Ref POJ3XH

Affected pagehttps://lifelock.norton.com/products

Element

.plan-dropdown-cta.active[data-dp-sku="21478961"] > .buy-button.default-cart-cta[data-trialdays="Start {trialdays}-day trial"]

Accessible nameStart Membership: LifeLock Advanced Individual annual

Markup

<a data-link-type="buy-now" data-trialdays="Start {trialdays}-da..." class="c-btn buy-button def..." aria-label="Start Membership: Li..." href="https://buy.norton.c...">

Component · Ref 4W3NPD

Affected pagehttps://lifelock.norton.com/products

Element

#bestProtection > .pb-24px.pb-md-32px.pt-lg-32px > .productpanel > .plan-dropdown-style.prodpanel.parbase > .prodpanel-2-up.l-container.container > .plan-dropdown-container.container > .plan-dropdown-cards.cta-slider > .plan-dropdown-card-wrapper[data-card-index="1"] > .plan-dropdown-card-back > .plan-dropdown-card.product > .plan-dropdown-back-features > ul > li:nth-child(3) > sup

Accessible name7

Markup

<sup>7</sup>

Component · Ref GSCQVY

Affected pagehttps://lifelock.norton.com/products

Element

.plan-dropdown-card-wrapper[data-card-index="1"] > .plan-dropdown-card-back > .plan-dropdown-card.product > .plan-dropdown-back-features > ul > li:nth-child(6) > sup

Accessible name1

Markup

<sup>1</sup>

Component · Ref YAYU26

Affected pagehttps://lifelock.norton.com/

Element.secondary

Accessible nameHow it works

Markup

<a href="/how-it-works" title="How it works" class="button secondary" data-hero-link-type="hero" data-inid="lifelockcom-home_hero_how-it-works" data-analytic-click="lifelockcom_home:home_hero">How it works</a>

Component · Ref UR5RSR

Affected pagehttps://lifelock.norton.com/products

Element

#bestProtection > .pb-24px.pb-md-32px.pt-lg-32px > .productpanel > .plan-dropdown-style.prodpanel.parbase > .prodpanel-2-up.l-container.container > .plan-dropdown-container.container > .plan-dropdown-cards.cta-slider > .plan-dropdown-card-wrapper[data-card-index="1"] > .plan-dropdown-card-back > .plan-dropdown-card.product > .plan-dropdown-back-features > ul > li:nth-child(1)

Accessible nameUp to $1.2M Reimbursement for identity theft, with up to $100K for Stolen Funds†††

Markup

<li style="min-height: 72px;">Up to $1.2M Reimbursement for identity theft, with up to $100K for Stolen Funds<sup>†††</sup></li>

Component · Ref VU7VFV

Affected pagehttps://lifelock.norton.com/products

Element

div[data-dp-product-code="NN-DSP1_V1.0_12MO_MP4"] > .buy-button.default-cart-cta[data-trialdays="Start {trialdays}-day trial"]

Accessible nameStart Membership: Norton 360 with LifeLock Select Individual annual

Markup

<a data-link-type="buy-now" data-trialdays="Start {trialdays}-da..." class="c-btn buy-button def..." aria-label="Start Membership: No..." href="https://buy.norton.c...">

Component · Ref UDXZUG

Affected pagehttps://lifelock.norton.com/products

Element

#bestProtection > .pb-24px.pb-md-32px.pt-lg-32px > .productpanel > .plan-dropdown-style.prodpanel.parbase > .prodpanel-2-up.l-container.container > .plan-dropdown-container.container > .plan-dropdown-cards.cta-slider > .plan-dropdown-card-wrapper[data-card-index="1"] > .plan-dropdown-card-back > .plan-dropdown-card.product > .plan-dropdown-header > .product-subtitle-area > .product-positioning

Accessible nameBest for people with multiple checking, savings, CDs, and credit accounts.

Markup

<div class="product-positioning">Best for people with multiple checking, savings, CDs, and credit accounts.</div>

Component · Ref KTA31V

Affected pagehttps://lifelock.norton.com/products

Element

#bestProtection > .pb-24px.pb-md-32px.pt-lg-32px > .productpanel > .plan-dropdown-style.prodpanel.parbase > .prodpanel-2-up.l-container.container > .plan-dropdown-container.container > .plan-dropdown-cards.cta-slider > .plan-dropdown-card-wrapper[data-card-index="1"] > .plan-dropdown-card-back > .plan-dropdown-card.product > .start-membership.plan-dropdown-flip-btn[data-card-index="1"]

Accessible nameBack to pricing for LifeLock Advanced

Markup

<button class="plan-dropdown-flip-btn start-membership" data-card-index="1" aria-label="Back to pricing for LifeLock Advanced">
                            Back to pricing
                        </button>

Component · Ref 6WIE3I

Affected pagehttps://lifelock.norton.com/

Element

.is-active.l-slider__slide[data-slide=""] > .testimonials__card.l-video[data-preview="true"] > .testimonials__content > .testimonials__quote

Accessible name“I sleep better knowing someone’s watching.”

Markup

<p class="testimonials__quote">“I sleep better knowing someone’s watching.”</p>

Component · Ref HQ4B9L

Affected pagehttps://lifelock.norton.com/products

Element

label[for="prodpanel-plan-1-1"] > .right.radio > span[data-for-price-condition="sl==ar"] > .radio-sl-ar-line2 > .field-sale > .dp__pp_sale.dp__updated

Accessible name124.99

Markup

<span class="dp__pp_sale dp__updated">124.99</span>

Component · Ref T97Y39

Affected pagehttps://lifelock.norton.com/

Element.pdes__step--scan > .pdes__step-header > .pdes__scan-subtitle

Accessible nameIn seconds. Free. No account required.

Markup

<p class="pdes__scan-subtitle">In seconds. Free. No account required.</p>

Component · Ref T02JDI

Affected pagehttps://lifelock.norton.com/

Elementh1

Accessible nameIdentity protection for the life you’re building

Markup

<h1 class="home-hero__heading">Identity protection for the life you’re building</h1>

Component · Ref BTG7JS

Affected pagehttps://lifelock.norton.com/products

Element

#bestProtection > .pb-24px.pb-md-32px.pt-lg-32px > .productpanel > .plan-dropdown-style.prodpanel.parbase > .prodpanel-2-up.l-container.container > .plan-dropdown-container.container > .plan-dropdown-cards.cta-slider > .plan-dropdown-card-wrapper[data-card-index="1"] > .plan-dropdown-card-back > .plan-dropdown-card.product > .plan-dropdown-header > .product-subtitle-area > .product-tertiary

Accessible nameIndividual

Markup

<div class="product-tertiary">Individual</div>

Component · Ref 6KKGGC

Affected pagehttps://lifelock.norton.com/products

Element.start-membership[aria-label="Back to pricing for Advanced"][data-card-index="1"]

Accessible nameBack to pricing for Advanced

Markup

<button class="plan-dropdown-flip-btn start-membership" data-card-index="1" aria-label="Back to pricing for  Advanced">
                            Back to pricing
                        </button>

Component · Ref RJUWPD

Affected pagehttps://lifelock.norton.com/products

Element.price-block.annual[data-dp-sku="21478916"] > .buy-button.default-cart-cta.dp__buylink

Accessible nameStart membership: Core annual

Markup

<a data-link-type="buy-now" class="c-btn buy-button def..." aria-label="Start membership:  C..." href="https://buy.norton.c...">

Component · Ref TFPTHS

Affected pagehttps://lifelock.norton.com/

Element

.is-active.l-slider__slide[data-slide=""] > .testimonials__card.l-video[data-preview="true"] > .testimonials__content > .testimonials__customer > .testimonials__text > .testimonials__role

Accessible nameLifeLock Member

Markup

<p class="testimonials__role">LifeLock Member</p>

Component · Ref 0VP1TZ

Affected pagehttps://lifelock.norton.com/products

Element.pd-product-2-item-0 > .list-feature-divider > ul > li:nth-child(3) > b

Accessible nameNEW

Markup

<b>NEW</b>

Component · Ref F7C9KK

Affected pagehttps://lifelock.norton.com/products

Element

#bestProtection > .pb-24px.pb-md-32px.pt-lg-32px > .productpanel > .plan-dropdown-style.prodpanel.parbase > .prodpanel-2-up.l-container.container > .plan-dropdown-container.container > .plan-dropdown-cards.cta-slider > .plan-dropdown-card-wrapper[data-card-index="1"] > .plan-dropdown-card-front > .plan-dropdown-card.product > .plan-dropdown-select-wrapper > select[data-product-index="1"]

Accessible nameBilled annually - 16% OFF* Billed monthly

Markup

<select id="plan-select-1" class="plan-dropdown-select arrow" data-product-index="1">

Component · Ref J0IJ0K

Affected pagehttps://lifelock.norton.com/learn/fraud/account-services-scam-call

Element

#container-5f08012815 > .pt-md-16px.pt-lg-16px.pt-8px > .button > .c-btn--center.c-btn__container > .c-btn-mob--md.c-btn--min-width[data-linklocation="body-button"] > span

Accessible nameGet LifeLock Total

Markup

<span>Get LifeLock Total</span>

Component · Ref EO07R4

Affected pagehttps://lifelock.norton.com/products

Element

div[data-num-of-products-pertab="3"] > .prodpanel-2-up.l-container.container > .plan-dropdown-container.container > .plan-dropdown-cards.cta-slider > .plan-dropdown-card-wrapper[data-card-index="1"] > .plan-dropdown-card-front > .plan-dropdown-card.product > .plan-dropdown-select-wrapper > select[data-product-index="1"]

Accessible nameBilled annually - 44% OFF* Billed monthly

Markup

<select id="plan-select-1" class="plan-dropdown-select arrow" data-product-index="1">

Component · Ref R6ODSG

Affected pagehttps://lifelock.norton.com/products

Element

label[for="prodpanel-plan-1-1"] > .left > .save > .dp__pp_discount[data-discount-type="Percentage"][data-mep-discount="true"]

Accessible name16%

Markup

<span class="dp__pp_discount dp__updated" data-discount-type="Percentage" data-mep-discount="true">16%</span>

Component · Ref FTHX8A

Affected pagehttps://lifelock.norton.com/products

Element

div[data-num-of-products-pertab="3"] > .prodpanel-2-up.l-container.container > .plan-dropdown-container.container > .plan-dropdown-cards.cta-slider > .plan-dropdown-card-wrapper[data-card-index="2"] > .plan-dropdown-card-front > .plan-dropdown-card.product > .plan-dropdown-features.features > ul > li:nth-child(1)

Accessible nameUp to $3M Reimbursement for identity theft, with up to $1M for Stolen Funds†††

Markup

<li style="min-height: 72px;">Up to $3M Reimbursement for identity theft, with up to $1M for Stolen Funds<sup>†††</sup></li>

Component · Ref CR5NED

Affected pagehttps://lifelock.norton.com/learn/identity-theft-resources/account-takeover

Element

#container-f85f079ab9 > .pb-8px.pb-md-16px.pb-lg-16px > .button > .c-btn--center.c-btn__container > .c-btn-mob--md.c-btn--min-width[data-linklocation="body-button"] > span

Accessible nameGet LifeLock Total

Markup

<span>Get LifeLock Total</span>

Component · Ref NPDXJ4

Affected pagehttps://lifelock.norton.com/

Elementa[data-dp-inid="lifelock_home_cart_21478961"]

Accessible nameChoose Advanced

Markup

<a class="comparison-chart__ct..." href="https://buy.norton.c..." data-dp-sku="21478961" data-dp-price-list="PP_US_NCOM_US" data-dp-field="buylink" data-dp-tracking-id="lifelockcom" data-dp-inid="lifelock_home_cart_2...">

Component · Ref CTMF4A

Affected pagehttps://lifelock.norton.com/products

Element

div[data-num-of-products-pertab="3"] > .prodpanel-2-up.l-container.container > .plan-dropdown-container.container > .plan-dropdown-cards.cta-slider > .plan-dropdown-card-wrapper[data-card-index="1"] > .plan-dropdown-card-back > .plan-dropdown-card.product > .plan-dropdown-header > .product-tier

Accessible nameSelect

Markup

<div class="product-tier">Select</div>

Component · Ref OUBR1V

Affected pagehttps://lifelock.norton.com/

Element

.is-active.l-slider__slide[data-slide=""] > .testimonials__card.l-video[data-preview="true"] > .testimonials__content > .testimonials__customer > .testimonials__text > .testimonials__name > strong

Accessible nameAustin

Markup

<strong>Austin</strong>

Component · Ref DEK3TM

Affected pagehttps://lifelock.norton.com/products

Element.pd-product-3-item-0 > .list-feature-divider > ul > li:nth-child(3) > b

Accessible nameNEW

Markup

<b>NEW</b>

Component · Ref J85LFO

Affected pagehttps://lifelock.norton.com/products

Element

div[data-num-of-products-pertab="3"] > .prodpanel-2-up.l-container.container > .plan-dropdown-container.container > .plan-dropdown-cards.cta-slider > .plan-dropdown-card-wrapper[data-card-index="1"] > .plan-dropdown-card-back > .plan-dropdown-card.product > .start-membership.plan-dropdown-flip-btn[data-card-index="1"]

Accessible nameBack to pricing for Norton 360 with LifeLock Select

Markup

<button class="plan-dropdown-flip-btn start-membership" data-card-index="1" aria-label="Back to pricing for Norton 360 with LifeLock Select">
                            Back to pricing
                        </button>

Component · Ref A169UJ

Affected pagehttps://lifelock.norton.com/

Element.pdes__disclaimer > p

Accessible nameBy clicking “Scan”, you acknowledge that we will process your personal info in accordance with our Global Privacy Statement.

Markup

<p>By clicking “Scan”, you acknowledge that we will process your personal info in accordance with our&nbsp;<a href="/privacy" title="Global Privacy Statement">Global Privacy Statement</a>.</p>

Component · Ref XA66WV

Affected pagehttps://lifelock.norton.com/products

Element

div[data-num-of-products-pertab="3"] > .prodpanel-2-up.l-container.container > .plan-dropdown-container.container > .plan-dropdown-cards.cta-slider > .plan-dropdown-card-wrapper[data-card-index="1"] > .plan-dropdown-card-back > .plan-dropdown-card.product > .plan-dropdown-header > .product-subtitle-area > .product-tertiary

Accessible nameIndividual

Markup

<div class="product-tertiary">Individual</div>

Component · Ref 2PYVXV

Affected pagehttps://lifelock.norton.com/

Element.home-hero__description

Accessible nameYour credit, finances, and personal info, all backed by experts and advanced technology to protect you and your family.

Markup

<p class="home-hero__description">Your credit, finances, and personal info, all backed by experts and advanced technology to protect you and your family.</p>

Component · Ref 0KBUH2

Affected pagehttps://lifelock.norton.com/products

Element.pd-product-2-item-2 > .list-feature-divider > ul > li:nth-child(2) > sup

Accessible name2

Markup

<sup>2</sup>

Component · Ref IRL3WE

Affected pagehttps://lifelock.norton.com/

Elementspan[data-label="Plans"]

Accessible namePlans

Markup

<span class="top-nav__nav-link-label" data-label="Plans">Plans</span>

Component · Ref JB1ZM4

Affected pagehttps://lifelock.norton.com/products

Element

.c-social-proof-ribbon__wrap--animated.c-social-proof-ribbon__wrap--animated-infinite-scroll.c-social-proof-ribbon:nth-child(1) > .c-social-proof-ribbon__social2.c-social-proof-ribbon__item.c-social-proof-ribbon__item--animated > .c-social-proof-ribbon__rating-txt

Markup

<p class="c-social-proof-ribbon__rating-txt">176,082 reviews</p>

Component · Ref 24JDZG

Affected pagehttps://lifelock.norton.com/

Element

#vp-47fba20f-panel-0 > .value-proposition__content > .value-proposition__trigger[type="button"] > .value-proposition__title

Accessible nameOutsmart the fraudsters

Markup

<span class="value-proposition__title">Outsmart the fraudsters</span>

Component · Ref 26F0JA

Affected pagehttps://lifelock.norton.com/products

Element

.c-social-proof-ribbon__wrap--animated.c-social-proof-ribbon__wrap--animated-infinite-scroll.c-social-proof-ribbon:nth-child(1) > .c-social-proof-ribbon__trustpilot.c-social-proof-ribbon__item.c-social-proof-ribbon__item--animated > .trustpilot.c-trust-pilot--horizontal > .c-trustpilot__container.c-trustpilot--left.show > .c-trustpilot__container-link[href=""][rel="noopener noreferrer"] > .c-trustpilot__trust-score-reviews > .c-trustpilot__reviews-txt

Markup

<span class="c-trustpilot__reviews-txt">reviews</span>

Component · Ref GRI2VR

Affected pagehttps://lifelock.norton.com/products

Element.plan-dropdown-back-features > ul > li:nth-child(8) > sup

Markup

<sup>7</sup>

Component · Ref E5T9QY

Affected pagehttps://lifelock.norton.com/products

Element.pd-product-3-item-2 > .list-feature-divider > ul > li:nth-child(2) > sup

Accessible name2

Markup

<sup>2</sup>

Component · Ref G6J33N

Affected pagehttps://lifelock.norton.com/

Element

#vp-47fba20f-panel-0 > .value-proposition__content > .value-proposition__badge--inline.value-proposition__badge > .value-proposition__badge-label

Accessible nameAlways-on monitoring

Markup

<span class="value-proposition__badge-label">Always-on monitoring</span>

Component · Ref T5KJK9

Affected pagehttps://lifelock.norton.com/products

Elementdiv[data-highlight="true"] > .price-block.annual[data-dp-sku="21478961"] > .buy-button.default-cart-cta.dp__buylink

Accessible nameStart membership: Advanced annual

Markup

<a data-link-type="buy-now" class="c-btn buy-button def..." aria-label="Start membership:  A..." href="https://buy.norton.c...">

Component · Ref 3WN6OA

Affected pagehttps://lifelock.norton.com/products

Element.pd-product-2-item-3 > .list-feature-divider > ul > li:nth-child(1) > sup

Accessible name8

Markup

<sup>8</sup>

Component · Ref FLPJVP

Affected pagehttps://lifelock.norton.com/

Element#vp-47fba20f-panel-0 > figure > figcaption > .value-proposition__badge-label

Accessible nameAlways-on monitoring

Markup

<span class="value-proposition__badge-label">Always-on monitoring</span>

Component · Ref KHX7LT

Affected pagehttps://lifelock.norton.com/

Element.tfn-element__number

Accessible name1-800-416-0599

Markup

<span class="tfn-element__number">1-800-416-0599</span>

Component · Ref INIV1E

Affected pagehttps://lifelock.norton.com/

Element.top-nav__nav-link:nth-child(3)

Accessible nameFree trial

Markup

<a class="top-nav__nav-link" href="/free-trials/free-identity-theft-protection?inid=lifelock_nav_free-trial_whitecta_home:home&amp;promocode=all30df" data-inid="lifelock_nav_free-identity-theft-protection_home:home">Free trial</a>

Component · Ref 894U70

Affected pagehttps://lifelock.norton.com/

Element

.awards__item--trustpilot.awards__item--no-text[data-trustscore-threshold="4.1"]:nth-child(1) > .awards__media--trustpilot.awards__media > .awards__trustpilot-link > .awards__trustpilot-score

Accessible nameTrustScore 4.9 | 16,314 reviews

Markup

<p class="awards__trustpilot-score">TrustScore <b class="awards__trustpilot-rating">4.9</b><span aria-hidden="true">&nbsp;|&nbsp;</span><b class="awards__trustpilot-count">16,314</b> reviews</p>

Component · Ref 33A2Z0

Affected pagehttps://lifelock.norton.com/products

Element.pd-product-3-item-3 > .list-feature-divider > ul > li:nth-child(1) > sup

Accessible name8

Markup

<sup>8</sup>

Component · Ref 9JEWJZ

Affected pagehttps://lifelock.norton.com/

Element.download-app-hero__heading

Accessible nameProtection on the go

Markup

<h3 class="download-app-hero__heading">Protection on the go</h3>

Component · Ref U52ALD

Affected pagehttps://lifelock.norton.com/products

Element.pd-product-2-item-1 > .list-feature-divider > ul > li:nth-child(1) > b

Accessible nameNEW

Markup

<b>NEW</b>

Component · Ref 7C91GM

Affected pagehttps://lifelock.norton.com/products

Element.pd-product-3-item-3 > .list-feature-divider > ul > li:nth-child(1) > b

Accessible nameNEW

Markup

<b>NEW</b>

Component · Ref JZ3TFX

Affected pagehttps://lifelock.norton.com/products

Element.h-secondary > .typ-nl-yellow1

Accessible nameAmerica's best identity theft protection

Markup

<span class="typ-nl-yellow1">America's best identity<br>
 theft protection</span>

Component · Ref HFZUCT

Affected pagehttps://lifelock.norton.com/products

Element.pd-product-2-item-0 > .list-feature-divider > ul > li:nth-child(3) > sup

Accessible name7

Markup

<sup>7</sup>

Component · Ref 7VP0LI

Affected pagehttps://lifelock.norton.com/

Elementbutton[data-billing="monthly"] > .comparison-chart__chip-label

Accessible nameMonthly

Markup

<span class="comparison-chart__chip-label">Monthly</span>

Component · Ref 7TG4TV

Affected pagehttps://lifelock.norton.com/products

Element.pd-product-3-item-1 > .list-feature-divider > ul > li:nth-child(1) > b

Accessible nameNEW

Markup

<b>NEW</b>

Component · Ref 2ZH0YO

Affected pagehttps://lifelock.norton.com/products

Element.pd-product-2-item-3 > .list-feature-divider > ul > li:nth-child(1) > b

Accessible nameNEW

Markup

<b>NEW</b>

Component · Ref VS3WF7

Affected pagehttps://lifelock.norton.com/products

Element

.c-social-proof-ribbon__wrap--animated.c-social-proof-ribbon__wrap--animated-infinite-scroll.c-social-proof-ribbon:nth-child(1) > .c-social-proof-ribbon__social4.c-social-proof-ribbon__item.c-social-proof-ribbon__item--animated > .c-social-proof-ribbon__rating-txt > strong

Markup

<strong>America’s #1</strong>

Component · Ref IO0G46

Affected pagehttps://lifelock.norton.com/

Element.top-nav__desktop-menu-icon-link > span:nth-child(2)

Accessible nameSign in

Markup

<span>Sign in</span>

Component · Ref Z4IMCY

Affected pagehttps://lifelock.norton.com/products

Element.typ-nl-yellow1 > .h-secondary

Accessible nameAmerica's best identity theft protection

Markup

<span class="h-secondary">America's best identity<br>
theft protection</span>

Component · Ref JB1ZM5

Affected pagehttps://lifelock.norton.com/products

Element

.c-social-proof-ribbon__wrap--animated.c-social-proof-ribbon__wrap--animated-infinite-scroll.c-social-proof-ribbon:nth-child(1) > .c-social-proof-ribbon__social3.c-social-proof-ribbon__item.c-social-proof-ribbon__item--animated > .c-social-proof-ribbon__rating-txt

Markup

<p class="c-social-proof-ribbon__rating-txt">41,356 reviews</p>

Component · Ref E0LTTC

Affected pagehttps://lifelock.norton.com/products

Element.pd-product-3-item-0 > .list-feature-divider > ul > li:nth-child(3) > sup

Accessible name7

Markup

<sup>7</sup>

Component · Ref 57FY8J

Affected pagehttps://lifelock.norton.com/

Element.top-nav__desktop-menu-secondary > .top-nav__pill-link[href$="products"]

Accessible nameCompare plans

Markup

<a href="/products" class="top-nav__pill-link" data-inid="lifelock_nav_products_home:home">Compare plans</a>

Component · Ref M7WWJ5

Affected pagehttps://lifelock.norton.com/products

Element

.product-3.clearfix[data-highlight="false"] > .price-block.annual[data-dp-sku="21478902"] > .buy-button.default-cart-cta.dp__buylink

Accessible nameStart membership: Total annual

Markup

<a data-link-type="buy-now" class="c-btn buy-button def..." aria-label="Start membership:  T..." href="https://buy.norton.c...">

Component · Ref VJLQZX

Affected pagehttps://lifelock.norton.com/

Elementa[aria-label="Call us: 1-800-416-0599"]

Accessible nameCall us: 1-800-416-0599

Markup

<a href="tel:18004160599" aria-label="Call us: 1-800-416-0599" class="top-nav__nav-link tfn-element" data-tfn-default="18004160599" data-inid="lifelock_nav_tel:18004160599_home:home">Call us: <span class="tfn-element__number">1-800-416-0599</span></a>

Component · Ref JB1ZOM

Affected pagehttps://lifelock.norton.com/products

Element

.c-social-proof-ribbon__wrap--animated.c-social-proof-ribbon__wrap--animated-infinite-scroll.c-social-proof-ribbon:nth-child(1) > .c-social-proof-ribbon__social4.c-social-proof-ribbon__item.c-social-proof-ribbon__item--animated > .c-social-proof-ribbon__rating-txt

Markup

<p class="c-social-proof-ribbon__rating-txt">Rated <strong>America’s #1</strong> identity theft protection</p>

Component · Ref 7HGXDB

Affected pagehttps://lifelock.norton.com/

Element.download-app-hero__description

Accessible nameCompare plans and check out in just a few taps.

Markup

<p class="download-app-hero__description">Compare plans and check out in just a few taps.</p>

High

Hidden elements can still receive keyboard focus

WCAG 2.4.3 (A)100 instances5 inspected pages

An element is not visible but remains in the tab order, so a sighted keyboard user loses track of focus when it lands there.

Why it matters

An element is not visible but remains in the tab order, so a sighted keyboard user loses track of focus when it lands there.

Recommended correction

Keep this element out of the tab order while its containing region is hidden — remove it from focus (for example tabindex="-1"), or apply the inert attribute to the hidden container where supported. Restore normal focusability when the region becomes visible.

View 100 affected elements

Component · Ref CMVPLX

Affected pagehttps://lifelock.norton.com/learn/identity-theft-resources/account-takeover

Elementinput#concern_c1

Markup

<input type="checkbox" id="concern_c1" name="concern_c1" value="c1">

Affected pages/learn/identity-theft-resources/account-takeover /about/contact /products /learn/fraud/account-services-scam-call

Component · Ref N23HC7

Affected pagehttps://lifelock.norton.com/learn/identity-theft-resources/account-takeover

Elementhtml > body > div:nth-of-type(2) > div:nth-of-type(1) > div:nth-of-type(1) > button:nth-of-type(1)

Accessible nameBack to Previous Screen

Markup

<button class="c-quiz__nav__back"><img loading="lazy" src="/content/dam/lifelock/icons/icon_back.svg" alt="Back to Previous Screen"></button>

Affected pages/learn/identity-theft-resources/account-takeover /about/contact /products /learn/fraud/account-services-scam-call

Component · Ref KHK9AI

Affected pagehttps://lifelock.norton.com/

Elementsection#topnav-mm-plans > div > section:nth-of-type(1) > ul > li:nth-of-type(1) > a

Accessible nameLifeLock CoreBest for people with checking and credit accounts.

Markup

<a class="top-nav__menu-item top-nav__menu-item--text" href="/products/lifelock-core" data-inid="lifelock_nav_lifelock-core_home:home"><span class="top-nav__menu-item-body"><span class="top-nav__menu-item-title">LifeLock <span class="top-nav__menu-item-title-accent">Core</span></span><span class="top-nav__menu-item-copy">Best for people with checking and credit accounts.</span></span></a>

Component · Ref FYMMMR

Affected pagehttps://lifelock.norton.com/

Elementdiv:nth-of-type(2) > div > div:nth-of-type(1) > div > nav > button:nth-of-type(1)

Accessible namePlans

Markup

<button type="button" class="top-nav__nav-link" aria-haspopup="true" aria-expanded="false" aria-controls="topnav-mm-plans" data-action="open-megamenu" data-target="plans"><span class="top-nav__nav-link-label" data-label="Plans">Plans</span><span class="icon top-nav__icon top-nav__icon--sm top-nav__nav-link-chevron" data-icon-path="arrows-navigation/simple-expand-more" aria-hidden="true" style="--top-nav-icon-url: url('/icons/arrows-navigation/simple-expand-more.svg');"><img src="/icons/arrows-navigation/simple-expand-more.svg" alt="" loading="lazy"></span></button>

Component · Ref FYMO3S

Affected pagehttps://lifelock.norton.com/

Elementdiv:nth-of-type(2) > div:nth-of-type(2) > div > div:nth-of-type(1) > div > a

Accessible nameLifeLock by Norton

Markup

<a class="top-nav__brand-link" href="/" aria-label="LifeLock by Norton" data-inid="lifelock_nav_home-logo_home"><img class="top-nav__brand-link-logo top-nav__brand-link-logo--light" src="https://lifelock.norton.com/media_16dff66d92af5f0336586fe8cfc010f3384e9def6.svg?width=750&amp;format=svg&amp;optimize=medium" alt="" loading="lazy" decoding="async"><img class="top-nav__brand-link-logo top-nav__brand-link-logo--transparent" src="https://lifelock.norton.com/media_1ac0723ca33cc50aeced15f87faa047d79300e4cb.svg?width=750&amp;format=svg&amp;optimize=medium" alt="" loading="lazy" decoding="async"></…

Component · Ref LE53EZ

Affected pagehttps://lifelock.norton.com/

Elementsection#topnav-mm-plans > div > div > article > p:nth-of-type(2) > a

Accessible nameDownload now

Markup

<a href="/how-it-works/lifelock-mobile-app?inid=lifelock_nav_test_download-now_home-home" data-inid="lifelock_nav_lifelock-mobile-app_home:home">Download now <span class="icon top-nav__icon" data-icon-path="arrows-navigation/simple-arrow-forward" aria-hidden="true" style="--top-nav-icon-url: url('/icons/arrows-navigation/simple-arrow-forward.svg');"><img src="/icons/arrows-navigation/simple-arrow-forward.svg" alt="" loading="lazy"></span></a>

High

Interactive controls are not keyboard-accessible

WCAG 2.1.1 (A)4 instances2 inspected pages

A control that responds to clicks (a clickable element or an ARIA widget) cannot receive keyboard focus, so keyboard and switch users cannot operate it.

Why it matters

A control that responds to clicks (a clickable element or an ARIA widget) cannot receive keyboard focus, so keyboard and switch users cannot operate it.

Recommended correction

Add a tabindex attribute to the div element with role="button" to make it focusable by keyboard. Alternatively, replace the div element with a native button element to inherently support keyboard focus.

View 4 affected elements

Component · Ref M0IB3M

Affected pagehttps://lifelock.norton.com/learn/identity-theft-resources/account-takeover

Elementdiv:nth-of-type(2) > div:nth-of-type(2) > div:nth-of-type(2) > div:nth-of-type(1) > div > div:nth-of-type(1)

Accessible nameExpand

Rolebutton

Markup

<div role="button" aria-expanded="true" aria-label="Expand" class="c-article__table-of-content-arrows c-article__table-of-content-arrow-down">
                                <div class="c-article__table-of-content-bottom-header">
                                    <h2 class="c-article__table-of-content-bottom-title">
                                        This article contains
                                    </h2>
                                    
                                    <svg width="20" height="12" class="arrow-enabled" viewBox="0 0 20 12" fill="none" xmlns="http://www.w3…

Affected pages/learn/identity-theft-resources/account-takeover /learn/fraud/account-services-scam-call

High

Elements must only use supported ARIA attributes

WCAG 4.1.2 (A)30 instances1 inspected page

Elements must only use supported ARIA attributes

Why it matters

Elements must only use supported ARIA attributes

Recommended correction

Remove or replace the 'aria-expanded' attribute with a supported ARIA attribute. Ensure that the attribute is used correctly according to the WAI-ARIA specification.

View 30 affected elements

Component · Ref 4F19FC

Affected pagehttps://lifelock.norton.com/products

Elementdiv[data-target=".pd-product-1-item-0"]

Accessible nameFraud Protection & Recovery

Markup

<div class="pd-details-banner product-1-item-0 pd-banner-lifelock" data-toggle="collapse" data-target=".pd-product-1-item-0" aria-expanded="true">

High

Images lack text alternatives

WCAG 1.1.1 (A)2 instances1 inspected page

Informative images have no alternative text, so their meaning is unavailable to people using assistive technology.

Why it matters

Informative images have no alternative text, so their meaning is unavailable to people using assistive technology.

Recommended correction

Add an alt attribute to the img tag with a descriptive text alternative, e.g., alt="Image description". If the image is decorative, use alt="" to indicate it can be ignored by assistive technology.

View 2 affected elements

Component · Ref U8Z0AC

Affected pagehttps://lifelock.norton.com/products

Element.cmp-container__bg-img__picture

Markup

<img class="cmp-container__bg-img__picture img-v-center img-h-center timg-v-center timg-h-center" loading="eager" src="/content/dam/lifelock/banners/allPlans_hero_m_teal.jpg">

High

Scrollable region must have keyboard access

WCAG 2.1.1 (A)1 instance1 inspected page

Scrollable region must have keyboard access

Why it matters

Scrollable region must have keyboard access

Recommended correction

To fix this issue, ensure that the scrollable region has a visible focus indicator when it receives keyboard focus. You can achieve this by adding a CSS rule to change the appearance of the element when it is focused, such as adding a border or changing the background color. Additionally, verify that the scrollable region can be accessed using the keyboard by setting the tabindex attribute to 0 or a positive integer.

View 1 affected element

Component · Ref ZT3919

Affected pagehttps://lifelock.norton.com/products

Element.c-icontxt__items-wrapper

Accessible nameMillion Dollar Protection Package Up to $3M for personal expense compensation, reimbursement, and experts. Restoration Guarantee If your identity is stolen, a U.S.-based specialist will fix it—guaranteed or your money back.* 24/7 live support Our friendly U.S.-based restoration specialists are available 24/7 to provide the help you need. Dark web monitoring We monitor millions of data points per second and alert you if we find your information on the dark web.

Markup

<div class="c-icontxt__items-wrapper">

Medium

ARIA attributes have invalid values

WCAG 4.1.2 (A)10 instances5 inspected pages

ARIA attributes reference ids that do not exist or hold invalid values, breaking the accessibility tree.

Why it matters

ARIA attributes reference ids that do not exist or hold invalid values, breaking the accessibility tree.

Recommended correction

Verify that the id referenced by aria-controls exists in the document and that the value of the aria-haspopup and aria-expanded attributes is valid. Ensure that the ARIA attributes are correctly set and updated dynamically when the button is clicked.

View 10 affected elements

Component · Ref RS8U8L

Affected pagehttps://lifelock.norton.com/about/contact

Elementbutton[aria-controls="mega-plans"]

Accessible namePlans

Markup

<button class="nav-link" type="button" aria-expanded="false" aria-haspopup="true" aria-controls="mega-plans" data-menu-trigger="plans">

Affected pages/ /learn/identity-theft-resources/account-takeover /about/contact /products /learn/fraud/account-services-scam-call

Medium

No skip link to main content

WCAG 2.4.1 (A)10 instances5 inspected pages

The page offers no bypass mechanism, so keyboard users must tab through the full navigation before reaching the main content on every page.

Why it matters

The page offers no bypass mechanism, so keyboard users must tab through the full navigation before reaching the main content on every page.

Recommended correction

Add a skip link to the main content, allowing keyboard users to bypass the navigation. This can be achieved by adding an anchor element with a link to the main content container, and styling it to be visible only when focused.

View 10 affected elements

Component · Ref VIU8OD

Affected pagehttps://lifelock.norton.com/

Elementhtml > body

Accessible name___PlansResourcesFree trialCall us: 1-800-416-0599Sign inCompare plansProtection levelsLifeLock CoreBest for people with checking and credit accounts.LifeLock AdvancedBest for people with multiple checking, savings, CDs, and credit accounts.LifeLock TotalBest for people with multiple accounts, a 401(k), property, or investments.More solutionsIndustry Best ProtectionEnd-to-end protection with fast alerts and expert help.FamilyProtect adults and kids in your household from one place.All in OneBundle identity and device protection without piecing tools together.Home Title ProtectWatch for suspicious changes to your home's title.LifeLock appCompare plans and check out in just a few taps.Download now Protection guidesIdentity theftExplore identity theft protection guides.Fraud & ScamsDiscover common scam warning signs.Credit & FinancesLearn financial security and credit tips.BlogPersonal data exposure scanCheck if your info shows up where it shouldn't - free, no signup.Identity Theft in the USALearn why identity theft is considered America's most common crime.Tax season scam checklistLearn how to identify and avoid common tax fraud.See more articles SupportHelp CenterSearch answers and step-by-step help for common tasks.Member supportGet help with alerts, identity events, and your account.Account & billingManage renewal, payment, and plan changes.Partner with us ExploreHelp me chooseAnswer a few questions and get a personalized recommendation.ReviewsSee real member stories and how we help protect them.Call usPlansResourcesFree trialSign inCompare plansPlansProtection levelsLifeLock CoreBest for people with checking and credit accounts.LifeLock AdvancedBest for people with multiple checking, savings, CDs, and credit accounts.LifeLock TotalBest for people with multiple accounts, a 401(k), property, or investments.More solutionsIndustry Best ProtectionEnd-to-end protection with fast alerts and expert help.FamilyProtect adults and kids in your household from one place.All in OneBundle identity and device protection without piecing tools together.Home Title ProtectWatch for suspicious changes to your home's title.LifeLock appCompare plans and check out in just a few taps.Download now ResourcesProtection guidesIdentity theftExplore identity theft protection guides.Fraud & ScamsDiscover common scam warning signs.Credit & FinancesLearn financial security and credit tips.BlogPersonal data exposure scanCheck if your info shows up where it shouldn't - free, no signup.Identity Theft in the USALearn why identity theft is considered America's most common crime.Tax season scam checklistLearn how to identify and avoid common tax fraud.See more articles SupportHelp CenterSearch answers and step-by-step help for common tasks.Member supportGet help with alerts, identity events, and your account.Account & billingManage renewal, payment, and plan changes.Partner with us ExploreHelp me chooseAnswer a few questions and get a personalized recommendation.ReviewsSee real member stories and how we help protect them. Identity protection for the life you’re buildingYour credit, finances, and personal info, all backed by experts and advanced technology to protect you and your family.See plansHow it works No one does more to protect your identity than LifeLock100%Restoration GuaranteeIf your identity is stolen, a specialist will fix it - or your money back.*$3MMillion Dollar Protection Package™Up to $3M to cover lawyers, legal fees, and other recovery costs.60-dayMoney-Back GuaranteeCancel within 60 days on eligible annual plans for a full refund. Protection beyond what banks offer. Recovery backed by specialists.We stay ahead. We act fast. You get on with life.Always-on monitoringIdentity protectionOutsmart the fraudstersWe detect signs of fraud early across your credit, accounts, and identity, so you can act before it becomes a bigger problem.Always-on monitoringAutomatic data broker removalProactive protectionKeep your identity yoursWe find and remove your personal information from public websites to help stop criminals from using it to impersonate you.Automatic data broker removalUp to $10K scam reimbursementScam protectionConfidence in every clickThink a text, email, or link looks suspicious? Ask us before you interact. If you become a victim of a scam, you’re still protected.Up to $10K scam reimbursementUp to $3M coverage for identity theftFinancial protectionProtect what you’ve builtWe protect your home and investments by identifying threats early and helping you resolve them.Up to $3M coverage for identity theftU.S.-based Restoration SpecialistSpecialist supportWe’ve got your backIf identity theft happens, your dedicated Restoration Specialist will take care of everything to restore your identity, guaranteed.U.S.-based Restoration Specialist Check if your personal information is at riskIn seconds. Free. No account required.Your emailScanBy clicking “Scan”, you acknowledge that we will process your personal info in accordance with our Global Privacy Statement.Opt-in to receive notifications on data breaches and info on scams and breaches.Check if your personal information is at riskIn seconds. Free. No account required.Scanning billions of records...Scanning billions of records...Looking for your email across the web…Checking breach databases…Almost there…We need a few more detailsPlease enter them below to ensure we show you the right information.First nameLast nameCityStateStateAlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingSee resultsYour scan results are safe.Your info was exposedYour info looks safeEmail addressExposedPasswordExposedPhone numberExposedSee what to doStay protectedScan a different emailWe didn't get a response. Please try again.You've hit today's scan limit. Try again in a little while.We couldn't reach the scan service. Check your connection and try again.Something went wrong. Please try again. Simple plans. Serious protection. All plans include expert restoration agents and identity monitoring. Pick the one that fits your life. AnnualSave up to 16%MonthlyCoreBest for people with checking and credit accounts.$10.42/ moPay $124.99 today$10.42/ moPay $124.99 todayRenews at $124.99/ yr.$12.49/ moSee what's includedUp to $1.05M identity theft coverage†††U.S.-based Restoration SpecialistsIdentity monitoringBank and credit alerts - up to 2 accountsCredit monitoring - 2 bureau¹Credit and Payday loan lock²Choose CoreChoose Core60-day money back with annual plansPricing details below*AdvancedMost popularBest for people with multiple checking, savings, CDs, and credit accounts.$16.67/ moPay $199.99 today$16.67/ moPay $199.99 todayRenews at $199.99/ yr.$19.99/ moSee what's includedUp to $1.2M identity theft coverage†††U.S.-based Restoration SpecialistsIdentity monitoringBank and credit alerts - up to 5 accountsCredit monitoring - 3 bureau¹Credit and Payday loan lock²$5K scam reimbursement⁷Data broker removal⁸Choose AdvancedChoose Advanced60-day money back with annual plansPricing details below*TotalMost comprehensiveBest for people with multiple accounts, a 401(k), property, or investments.$29.17/ moPay $349.99 today$29.17/ moPay $349.99 todayRenews at $349.99/ yr.$34.99/ moSee what's includedUp to $3M identity theft coverage†††U.S.-based Restoration SpecialistsIdentity monitoringBank and credit alerts - unlimited accoun…[truncated by Evolize: exceeded D1 value limit]

Markup

<body class="page-index appear"><a href="https://lifelock.norton.com/#" tabindex="-1" aria-hidden="true" rel="nofollow" style="opacity: 0.01; position: absolute; z-index: -999; width: 54px; height: 22px;">___</a><div style="opacity: 0.01; position: absolute; z-index: -1000; width: 54px; height: 22px;"></div><div class="sticky-container sticky-container--top" data-sticky-position="top" data-sticky-variant="default" data-scroll-state="top"><div class="sticky-container__released"></div><div class="sticky-container__pinned" aria-label="Pinned at top" role="region"><div class="top-nav block top-nav…

Affected pages/ /learn/identity-theft-resources/account-takeover /about/contact /products /learn/fraud/account-services-scam-call

Medium

Touch targets are too small on mobile

WCAG 2.5.8 (AA)75 instances5 inspected pages

Interactive controls are smaller than the 24×24px minimum target size, making them hard to activate reliably by touch.

Why it matters

Interactive controls are smaller than the 24×24px minimum target size, making them hard to activate reliably by touch.

Recommended correction

To fix this issue, ensure that all interactive controls, such as buttons and links, have a minimum touch target size of 24x24 pixels. Consider increasing the size of the 'Download now' button to make it easier to tap on mobile devices.

View 75 affected elements

Component · Ref HN189M

Affected pagehttps://lifelock.norton.com/learn/identity-theft-resources/account-takeover

Elementaside#mobile-drawer > div:nth-of-type(2) > div > a

Accessible nameDownload now

Markup

<a href="/how-it-works/lifelock-mobile-app" class="text-button">
                            Download now
                            <svg class="link-icon" width="20" height="20" viewBox="0 0 20 20" fill="none" aria-hidden="true"><path d="M10.4801 3.81344C10.6754 3.61818 10.9912 3.61818 11.1865 3.81344L17.0198 9.64677C17.2151 9.84203 17.2151 10.1579 17.0198 10.3532L11.1865 16.1865C10.9912 16.3817 10.6754 16.3817 10.4801 16.1865C10.2848 15.9912 10.2848 15.6754 10.4801 15.4801L15.4606 10.4996H3.33329C3.05715 10.4996 2.83362 10.2761 2.83362 9.99996C2.83362 9.72382 3.05715 9.50029 3.33329 9.50029…

Affected pages/learn/identity-theft-resources/account-takeover /about/contact /products /learn/fraud/account-services-scam-call

Component · Ref JXC2Z5

Affected pagehttps://lifelock.norton.com/

Elementhtml > body > a

Accessible name___

Markup

<a href="https://lifelock.norton.com/#" tabindex="-1" aria-hidden="true" rel="nofollow" style="opacity: 0.01; position: absolute; z-index: -999; width: 54px; height: 22px;">___</a>

Affected pages/ /learn/identity-theft-resources/account-takeover /learn/fraud/account-services-scam-call

Component · Ref DGJJZF

Affected pagehttps://lifelock.norton.com/learn/identity-theft-resources/account-takeover

Elementdiv:nth-of-type(2) > div > div:nth-of-type(1) > div:nth-of-type(1) > div:nth-of-type(1) > a

Accessible nameWhat is a data breach? How they happen and protection tips

Markup

<a href="/learn/data-breaches/what-is-a-data-breach" data-inid="lifelock-blog_identity-theft-resources_account-takeover_list_what-is-a-data-breach" data-href-inid="https://lifelock.norton.com/learn/data-breaches/what-is-a-data-breach?inid=lifelock-blog_identity-theft-resources_account-takeover_list_what-is-a-data-breach">
            <img class="cmp-list__container__image-container__image" src="/content/dam/lifelock/learn/thumbnails/what-is-a-data-breach-and-how-do-i-prevent-one-thumb.jpg" alt="What is a data breach? How they happen and protection tips">
        </a>

Affected pages/learn/identity-theft-resources/account-takeover /products /learn/fraud/account-services-scam-call

Component · Ref KU8EUC

Affected pagehttps://lifelock.norton.com/learn/identity-theft-resources/account-takeover

Elementdiv > div > div > ol > li:nth-of-type(1) > a

Accessible nameLearn

Markup

<a href="/learn" class="cmp-breadcrumb__item-link">
                   <span>Learn</span>
               </a>

Affected pages/learn/identity-theft-resources/account-takeover /about/contact /learn/fraud/account-services-scam-call

Component · Ref I476BQ

Affected pagehttps://lifelock.norton.com/learn/identity-theft-resources/account-takeover

Elementdiv:nth-of-type(1) > div:nth-of-type(5) > div > p > span > a

Accessible nameEditorial Policy

Markup

<a title="https://lifelock.norton.com/learn/editorial-policy" href="/learn/editorial-policy">Editorial Policy</a>

Affected pages/learn/identity-theft-resources/account-takeover /learn/fraud/account-services-scam-call

Component · Ref VCX7UC

Affected pagehttps://lifelock.norton.com/products

Elementnav#secondarynav-85bb2cbba5 > div > ul > li:nth-of-type(1) > a

Accessible nameCore

Markup

<a class="c-secondary-nav__link" href="/products/lifelock-core" data-href-inid="https://lifelock.norton.com/products/lifelock-core?inid=lifelock-products_subnav_lifelock-core" data-inid="lifelock-products_subnav_lifelock-core">
                    <span class="c-secondary-nav__link__text">Core</span>
                </a>

Component · Ref FA3XTH

Affected pagehttps://lifelock.norton.com/about/contact

Elementdiv > footer > div > section:nth-of-type(3) > nav > a:nth-of-type(1)

Accessible nameAbout Gen

Markup

<a href="https://www.gendigital.com/us/en/">About Gen</a>

Component · Ref F8ERIR

Affected pagehttps://lifelock.norton.com/about/contact

Elementsection:nth-of-type(2) > div > div:nth-of-type(1) > div:nth-of-type(3) > p:nth-of-type(2) > a:nth-of-type(1)

Accessible namehere

Markup

<a href="https://my.norton.com/">here</a>

Component · Ref FX3NXO

Affected pagehttps://lifelock.norton.com/

Elementul#footer-menu-group-jtz1wkm > li:nth-of-type(1) > a

Accessible nameBlog

Markup

<a class="footer__mega-menu-link" href="/learn">Blog</a>

Component · Ref R554EH

Affected pagehttps://lifelock.norton.com/about/contact

Elementdiv > section:nth-of-type(2) > div > div:nth-of-type(2) > p:nth-of-type(2) > a

Accessible namelifelock.norton.com/legal

Markup

<a href="https://us.norton.com/legal">lifelock.norton.com/legal</a>

Component · Ref D24WZE

Affected pagehttps://lifelock.norton.com/

Elementdiv#pdes > div > div:nth-of-type(1) > section:nth-of-type(4) > div:nth-of-type(2) > button

Accessible nameScan a different email

Markup

<button type="button" class="pdes__result-secondary" data-role="result-secondary">Scan a different email</button>

Component · Ref V7GHR5

Affected pagehttps://lifelock.norton.com/

Elementsection:nth-of-type(1) > form > div:nth-of-type(2) > div > p > a

Accessible nameGlobal Privacy Statement

Markup

<a href="/privacy" title="Global Privacy Statement">Global Privacy Statement</a>

Component · Ref L3ZUCG

Affected pagehttps://lifelock.norton.com/about/contact

Elementfooter > div > section:nth-of-type(1) > div > p:nth-of-type(2) > a

Accessible nameGlobal Privacy Statement

Markup

<a href="https://us.norton.com/privacy/general-privacy-notice" target="_blank" rel="noopener">Global Privacy Statement</a>

Component · Ref 8I6AK5

Affected pagehttps://lifelock.norton.com/

Elementdiv:nth-of-type(1) > section:nth-of-type(1) > form > div:nth-of-type(2) > label > input

Markup

<input type="checkbox" class="pdes__optin-checkbox" name="optin" data-role="scan-optin" checked="">

Component · Ref B688TQ

Affected pagehttps://lifelock.norton.com/products

Elementnav#secondarynav-85bb2cbba5 > a

Accessible nameSkip to Main Content

Markup

<a class="c-secondary-nav__aria-skip" href="https://lifelock.norton.com/products#mainContent">Skip to Main Content</a>

Medium

Content sits outside any landmark region

WCAG 1.3.1 (A)8 instances4 inspected pages

Meaningful content is not contained in a landmark (header/nav/main/footer/aside), so assistive-technology users cannot reach it via landmark navigation.

Why it matters

Meaningful content is not contained in a landmark (header/nav/main/footer/aside), so assistive-technology users cannot reach it via landmark navigation.

Recommended correction

Wrap primary content in <main> and other regions in appropriate landmark elements.

View 8 affected elements

Component · Ref KTU6D1

Affected pagehttps://lifelock.norton.com/learn/identity-theft-resources/account-takeover

Elementdiv:nth-of-type(2) > div:nth-of-type(1) > div:nth-of-type(5) > div:nth-of-type(2) > div:nth-of-type(1) > p

Accessible nameIf your information is exposed or stolen in a data breach, it can end up on the dark web where it can be sold for as little as 10 cents.

Markup

<p style="	text-align: center;
">If your information is exposed or stolen in a data breach, it can end up on the dark web where it can be sold for as little as 10 cents.</p>

Affected pages/learn/identity-theft-resources/account-takeover /about/contact /products /learn/fraud/account-services-scam-call

Medium

Navigation regions are not distinguishable

WCAG 1.3.1 (A)6 instances3 inspected pages

The page has multiple navigation landmarks but they lack accessible names, so screen reader users cannot tell them apart.

Why it matters

The page has multiple navigation landmarks but they lack accessible names, so screen reader users cannot tell them apart.

Recommended correction

Add an accessible name to the navigation region using 'aria-label' or 'aria-labelledby' attribute to distinguish it from other navigation landmarks on the page.

View 6 affected elements

Component · Ref NJCOLA

Affected pagehttps://lifelock.norton.com/learn/identity-theft-resources/account-takeover

Elementnav#blogsecondarynav-89f220460d

Accessible nameBlog Home Identity Theft Identity Theft Protection Identity Theft Recovery Types of Identity Theft Identity Theft Tips See all articles Credit & Finance Credit Reports & Monitoring Credit Score Credit & Debit Cards Credit & Finance Tips See all articles Scams & Fraud Scams Credit Card Fraud Tax Fraud Social Security Fraud Scams & Fraud Tips See all articles Internet Security Data Breaches Account Security Dark Web Internet Security Tips See all articles LifeLock Features Automatic Data Broker Removal Breach Detection Credit Monitoring Credit Score Check Dark Web Monitoring Dispute Credit Report Identity Theft Protection Identity Theft Restoration Blog Categories Blog Home Identity Theft Identity Theft Protection Identity Theft Recovery Types of Identity Theft Identity Theft Tips See all articles Credit & Finance Credit Reports & Monitoring Credit Score Credit & Debit Cards Credit & Finance Tips See all articles Scams & Fraud Scams Credit Card Fraud …[truncated by Evolize: exceeded D1 value limit]

Markup

<nav class="c-blog-secondarynav l-container--fullwidth" id="blogsecondarynav-89f220460d">

    <div class="c-blog-secondarynav__wrapper l-container">
        <div class="c-blog-secondarynav__header-style-top-border"></div>
        <div class="c-blog-secondarynav__d-container">
            
    <ul class="c-blog-secondarynav__nav-items">
        <li class="c-blog-secondarynav__list">
            
            
            <a class="c-blog-secondarynav__nav-item c-blog-secondarynav__link" href="/learn" data-href-inid="https://lifelock.norton.com/learn?inid=lifelock-account-takeover_subnav_learn" …

Affected pages/learn/identity-theft-resources/account-takeover /products /learn/fraud/account-services-scam-call

Medium

IDs used in ARIA and labels must be unique

WCAG 4.1.2 (A)4 instances1 inspected page

IDs used in ARIA and labels must be unique

Why it matters

IDs used in ARIA and labels must be unique

Recommended correction

To fix this issue, ensure that all IDs used in ARIA and labels are unique. In this case, the ID 'plan-select-1' is duplicated. Update the HTML to use distinct IDs for each element, such as 'plan-select-1' and 'plan-select-2'.

View 4 affected elements

Component · Ref G65M9B

Affected pagehttps://lifelock.norton.com/products

Element

#bestProtection > .pb-24px.pb-md-32px.pt-lg-32px > .productpanel > .plan-dropdown-style.prodpanel.parbase > .prodpanel-2-up.l-container.container > .plan-dropdown-container.container > .plan-dropdown-cards.cta-slider > .plan-dropdown-card-wrapper[data-card-index="1"] > .plan-dropdown-card-front > .plan-dropdown-card.product > .plan-dropdown-select-wrapper > select[data-product-index="1"]

Accessible nameBilled annually - 16% OFF* Billed monthly

Markup

<select id="plan-select-1" class="plan-dropdown-select arrow" data-product-index="1">

Low

Low-quality alternative text

WCAG 1.1.1 (A)68 instances3 inspected pages

Alt text looks like a filename, a generic word ("image", "photo"), or is duplicated across unrelated images — it likely does not describe the content.

Why it matters

Alt text looks like a filename, a generic word ("image", "photo"), or is duplicated across unrelated images — it likely does not describe the content.

Recommended correction

Update the alt text to provide a clear and concise description of the image content, avoiding duplication and generic terms. For example, 'Illustration of a person protecting their data from a breach' or 'Graphic representing data breach prevention tips'. Ensure the alt text is unique and descriptive for each image.

View 68 affected elements

Component · Ref JA3X83

Affected pagehttps://lifelock.norton.com/learn/identity-theft-resources/account-takeover

Elementdiv > div:nth-of-type(1) > div:nth-of-type(1) > div:nth-of-type(1) > a > img

Markup

<img class="cmp-list__container__image-container__image" src="/content/dam/lifelock/learn/thumbnails/what-is-a-data-breach-and-how-do-i-prevent-one-thumb.jpg" alt="What is a data breach? How they happen and protection tips">

Affected pages/learn/identity-theft-resources/account-takeover /products /learn/fraud/account-services-scam-call

Low

Video may be missing captions

WCAG 1.2.2 (A)6 instances1 inspected page

A video element has no captions or subtitles track. Whether captions are needed depends on the audio content and requires manual review.

Why it matters

A video element has no captions or subtitles track. Whether captions are needed depends on the audio content and requires manual review.

Recommended correction

Add captions or subtitles to the video if it contains audio content that is essential for understanding the video's message. This can be done by adding a track element to the video element with the kind attribute set to 'captions' or 'subtitles' and the src attribute set to the URL of the caption file.

View 6 affected elements

Component · Ref EJMLIX

Affected pagehttps://lifelock.norton.com/

Elementdiv > section > div:nth-of-type(1) > article:nth-of-type(1) > article > video

Markup

<video class="l-video__preview l-video__preview--video" muted="" loop="" playsinline="" preload="none" aria-hidden="true" tabindex="-1"><source src="/content/dam/lifelock-eds-ue/testimonials/Austin.mp4" type="video/mp4"></video>

Low

Form field must not have multiple label elements

WCAG 3.3.2 (A)12 instances1 inspected page

Form field must not have multiple label elements

Why it matters

Form field must not have multiple label elements

Recommended correction

Remove or merge duplicate label elements for the form field to ensure clarity and accessibility for screen reader users.

View 12 affected elements

Component · Ref 8Z3036

Affected pagehttps://lifelock.norton.com/products

Element

#bestProtection > .pb-24px.pb-md-32px.pt-lg-32px > .productpanel > .plan-dropdown-style.prodpanel.parbase > .prodpanel-2-up.l-container.container > .plan-dropdown-container.container > .plan-dropdown-cards.cta-slider > .plan-dropdown-card-wrapper[data-card-index="1"] > .plan-dropdown-card-front > .plan-dropdown-card.product > .plan-dropdown-select-wrapper > select[data-product-index="1"]

Accessible nameBilled annually - 16% OFF* Billed monthly

Markup

<select id="plan-select-1" class="plan-dropdown-select arrow" data-product-index="1">

Component · Ref 7M97K6

Affected pagehttps://lifelock.norton.com/products

Element

div[data-num-of-products-pertab="3"] > .prodpanel-2-up.l-container.container > .plan-dropdown-container.container > .plan-dropdown-cards.cta-slider > .plan-dropdown-card-wrapper[data-card-index="1"] > .plan-dropdown-card-front > .plan-dropdown-card.product > .plan-dropdown-select-wrapper > select[data-product-index="1"]

Accessible nameBilled annually - 44% OFF* Billed monthly

Markup

<select id="plan-select-1" class="plan-dropdown-select arrow" data-product-index="1">

05 · Most affected inspected pages

/products
High
99 findings
/
Critical
60 findings
- Critical Links lack accessible text
- High Text has insufficient colour contrast
- Medium ARIA attributes have invalid values
- Medium Elements must only use permitted ARIA attributes
- Medium Hidden elements can still receive keyboard focus
- Medium No skip link to main content
- Medium Touch targets are too small on mobile
- Low Video may be missing captions
/learn/fraud/account-services-scam-call
High
38 findings
/learn/identity-theft-resources/account-takeover
High
38 findings
/about/contact
High
22 findings
- High Elements must only use permitted ARIA attributes
- High Hidden elements can still receive keyboard focus
- Medium ARIA attributes have invalid values
- Medium Content sits outside any landmark region
- Medium No skip link to main content
- Medium Text has insufficient colour contrast
- Medium Touch targets are too small on mobile

06 · About this assessment

Evolize inspects publicly accessible website pages using automated browser-based testing and deterministic accessibility rules. Automated testing can identify many reproducible technical issues but cannot determine complete WCAG or legal compliance.

Publicly accessible surfaces only — no credentials, private systems, or source-code access.
Findings apply to the pages and states successfully inspected; automated analysis may not detect every issue.
Results reflect the site at the scan date and may have changed since.

Evolize provides digital risk intelligence and does not provide legal advice, certify compliance, or guarantee that litigation will not occur. Methodology · Security · Example assessment

07 · Continuous monitoring

This public report captures one assessment. Evolize monitoring rescans the website, detects new and recurring findings, tracks changes over time and verifies corrections.

MONITOR THIS WEBSITE SEE PRICING

Is information in this report inaccurate or outdated? Request a correction or removal.

Accessibility issues detected on lifelock.norton.com

Is lifelock.norton.com your website?

01 · Accessibility summary

02 · Start here

Links lack accessible text

Hidden elements can still receive keyboard focus

Hidden elements can still receive keyboard focus

Elements must only use permitted ARIA attributes

Elements must only use permitted ARIA attributes

03 · WCAG criteria affected

A scan shows today's exposure. Monitoring shows what changes next.

04 · All detected findings

Links lack accessible text

Elements must only use permitted ARIA attributes

Text has insufficient colour contrast

Hidden elements can still receive keyboard focus

Interactive controls are not keyboard-accessible

Elements must only use supported ARIA attributes

Images lack text alternatives

Scrollable region must have keyboard access

ARIA attributes have invalid values

No skip link to main content

Touch targets are too small on mobile

Content sits outside any landmark region

Navigation regions are not distinguishable

IDs used in ARIA and labels must be unique

Low-quality alternative text

Video may be missing captions

Form field must not have multiple label elements

05 · Most affected inspected pages

06 · About this assessment

07 · Continuous monitoring

Reports with similar accessibility findings